- August 7, 2018
- Posted by: Mack Johnson
- Category: Blog, QuickBooks Online Banking
What To Do When Bank Feed Not Syncing With QuickBooks Online
Bank feed is one of the most dynamic features of QuickBooks online. This special feature not only feeds transactions automatically in a banking center but also connects bank & credit card accounts to the accounting software. Setting up bank feeds correctly is a very important task, as on various occasions things can go wrong due to incorrect submission of bank feeds. Among different errors, bank feed syncing error is common. Reading this blog further, you can know why the syncing error is faced, and how can it be fixed.
Why Bank Feed Stops Syncing?
How will you feel when you see an orange color exclamation mark while going to start working with a bank statement or other documentation. Orange exclamation mark displays the inability of QuickBooks to retrieve transactions from the bank. You can get the idea from the image given below:
Now, you will get two options:
- Edit sign-in info
- Edit account info
You should click option link “edit sign-in info”.
You need to click the box “Disconnect this account on save“, & click on the button “save and close” as mentioned in the image.
After that return to a banking center for reconnecting account.
Also, check Article on QuickBooks Online Banking Error Code 106,168 or 324
Condition 2 Bank did not respond to the call sent by QuickBooks to retrieve transactions.
How can the error be fixed?
Resolving this error is very simple, as it just requires a single button click to be fixed. On the top of the screen, you need to click the update button. Doing this, the accounting software will again approach the bank to get a response. The bank will now respond with the possible reason of why it was not responding.
Condition 3 Changed Password
Password change sometimes becomes essential as many banks make it compulsory to change passwords. Changed password generates negative effects in our lives while using QuickBooks when we forget previous one to update in a banking center. If you want to recall the last password, then LastPass app will do the task for you.
Steps to Fix password change issue
The changed password should also be updated in a banking center. Steps for changing password are discussed below:
Step1: Click “pencil” icon on the banking page, as shown in the image below.
Step2 Now, click “edit sign-in info” on the displayed window. Here, your user id and password can get updated.
Hope, the reason behind QuickBooks bank feed syncing issue is understood to you & you can now easily get out of this trouble. In case you are in confusion or you are facing certain problem while fixing such issues, then you can take help from customer care executives on phone call.
Note: Check common QuickBooks Online Banking Error 9999 article and learn how to resolve such errors